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The Canvas Art FactoryThe Canvas Art FactoryThe Canvas Art Factory

Privacy Policy


The company is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By using this website you consent to the collection, use and transfer of the information that you provide to the Company in accordance with the terms of this policy. The Company reserves the rights to change the contents of this website, including these conditions at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with the conditions regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised conditions.

1.Information collection – When you visit our website and/or order products or upload your own digital images or make a purchase or payment through this website you may be asked to provide certain information about yourself (eg. your name, contact details and credit or debit card information). The Company may also collect information as you and others browse our website as well as information about you from messages you send to us through emails or letters or faxes

2.Use of the information – Your personal information will enable us to provide you with access to all parts of our site and will be used for several general purposes, including: administering our business activities; providing products and services you have requested; processing your payment; personalising your experience on our website and keeping you up to date with our products and services. We may provide information to you which we think you may find of interest, and may allow carefully selected third parties to contact you occasionally about products or services which may be of interest to you. The Company and any such third parties may contact you by post, telephone or fax, as well as by e-mail. You will always have the opportunity to unsubscribe or “opt out” of receiving this information. If you no longer wish to be contacted in the future by us or any of these third parties, please email us with the subject of “unsubscribe” in the email heading.

3.Data retention – We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.

4.Disclosure of information – the information you provide to us will be held on our system and may be accessed by or given to our staff or to third parties for the purposes set out in this policy or for other purposes approved by you. These parties require your information in order to fulfill or deliver your orders, process any payments and provide support services on our behalf. We will also hold information on the usage of our site and services but this will not include information that can be used to identify you. If the Company sells, assigns or transfers the assets of its business, or if its business is merged, or enters into a joint venture with another business entity, the Company reserves the right to transfer the databases maintained by the Company in connection with its business. We may disclose personal information in response to legal process, for example, in response to a court order. We also may disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with of our terms and conditions, or as otherwise permitted or required by law and consistent with legal requirements.

5.Cookies – Our website utilises “cookies” and web server log files to collect information about how our website is used. Information gathered through cookies and server logs allow us to monitor website traffic and to personalise the content for our customers. All websites have the ability to send its own cookie to your browser if your browser’s preferences allow it, however to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function for you . A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

6.Accessing and updating your information – You are entitled to see a copy of the personal information that we have collected online. If you wish to do this, please email us. We may charge a small fee to provide you with these details. You can advise us of any changes to your information to ensure your details are current. You may also request that the Company ceases from processing your personal information and that it deletes this from its database or records. We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests. 

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