MAIL OR COURIER?
Any prints up to approximately 59cm in length (or width) will usually be shipped by Australia Post. Items that are longer than 59cm will be sent by courier. You are able to see your shipping cost (if applicable) before you pay for your item/s.
STREET ADDRESS OR P.O. BOX?
Your nominated destination needs to be a street address rather than a post box as this is a courier stipulation.
Our turnaround time is approximately 5 to 10 days and then the transit time is generally 2 days if on the eastern seaboard of Australia and up to 5 days for W.A. and N.T. and some country Australia destinations. Orders must be received by 13th December to ensure delivery prior to Christmas. Orders received after 13th December may still be possible for a pre-Christmas delivery with an urgent fee payable but we ask that you phone us so we can confirm as it may depend on your location.
Our canvas prints may not be as fragile as glass framed prints but they are still breakable so we care to ensure your print is packaged to avoid any damage through handling during transit. All prints are wrapped securely and where necessary a strong backing board is placed against the front of the canvas to protect the canvas.
- We guarantee that your order will arrive in perfect condition based on the sizes we offer to freight. To maintain a perfect delivery condition we have capped the size of the products we will send based on normal delivery channels. We do however have much larger sizes available and can arrange special shipping based on your location and the size required. If you are interested in ordering large canvas prints of either our art range or your photos on canvas please call our factory on 07 3393 2880 to discuss your individual requirements.
If applicable, your freight cost for regular size canvas will be based on the weight of your order and on your location. If there’s a cost, it will be clearly shown when you get to the View Cart stage (before you need to enter any personal information).
If you would prefer to collect your order from our Brisbane factory, just choose the picking up option when you check out and then naturally you will save as there will be no shipping cost. Pickups are from 73 Ipswich Road, Woolloongabba in Brisbane.
The freight cost is based on weight and length, and each canvas print is a different weight according to the size and shape that you choose
We group the costs broadly into Small, Medium, Large and Extra Large size prints and you’ll see when you View your Shopping Cart that sometimes you’ll pay no more in freight by ordering an extra print.
All shipping will originate from Brisbane, Australia.